Return & Refund Policy
Last updated: January 2026
At Dynamic Wellness, we are committed to providing high-quality research products and a professional purchasing experience. Please review our Return & Refund Policy carefully before placing an order.
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1. All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been processed and shipped.
This policy is in place to ensure product integrity, safety, and compliance with applicable handling standards.
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2. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue.
To be eligible for review, you must provide:
• Your order/invoice number
• Clear photos of the product and packaging
• A brief description of the issue
Please send all information to:
If the issue is verified, we may offer a replacement or store credit at our discretion. Refunds are not guaranteed.
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3. Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, Dynamic Wellness is not responsible for lost or stolen packages.
If you believe your package was misdelivered, we recommend:
• Checking with neighbors or building management
• Contacting the shipping carrier directly
We are happy to assist with carrier claims when possible.
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4. Order Cancellations
Orders cannot be canceled or modified once they have been processed. Please double-check all order details before submitting your purchase.
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5. Research Use Disclaimer
All products sold by Dynamic Wellness are intended for research and educational purposes only. Products are not for human consumption, diagnosis, treatment, or prevention of any disease.
By completing a purchase, you acknowledge and agree to this disclaimer.
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6. Policy Acceptance
By placing an order on our website, you agree to this Return & Refund Policy in full.
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7. Contact Us
If you have questions regarding this policy, please contact us at: